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Privacy Policy

Effective Date: [09/02/2025]

At Parkes Refrigeration & Air Conditioning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details (processed securely through third-party payment gateways).
  • Order Details: Products purchased, order history, and transaction details.
  • Website Usage Data: IP address, browser type, pages visited, and interaction with our website.

2. How We Use Your Information

We use your information to:

✅ Process and fulfill orders, including delivery and customer support.
✅ Improve our website, services, and customer experience.
✅ Send order updates, promotions, and special offers (with your consent).
✅ Prevent fraud, enhance security, and comply with legal requirements.

3. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Payment details are encrypted and processed securely through trusted third-party providers.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share it with:

  • Trusted service providers (e.g., payment processors, shipping companies) to complete your transactions.
  • Legal authorities when required by law or to protect against fraud.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, track website performance, and improve our services. You can modify your browser settings to disable cookies, but this may affect website functionality.

6. Your Rights & Choices

You have the right to:

✔ Access, update, or delete your personal information.
✔ Opt-out of marketing emails at any time.
✔ Request details about how we use your data.

To make any requests, please contact us at:

📧 [[email protected]]
📞 [(876) 616 9458]

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our website, you agree to the terms of this Privacy Policy. If you have any questions, feel free to reach out!