Personal Information

At Parkes Refrigeration & Air Conditioning, we respect your privacy and take the protection of your personal information seriously. Below is how we collect, use, and safeguard your data.

1. What Personal Information We Collect

We may collect the following information when you visit our website, place an order, or contact us:

📌 Basic Information: Name, email address, phone number, and shipping/billing address.
📌 Payment Details: Credit/debit card information (securely processed through third-party payment providers).
📌 Order History: Details of products purchased and transaction records.
📌 Website Usage Data: IP address, browser type, and interaction with our site (collected via cookies and analytics tools).

2. How We Use Your Personal Information

We use your information to:

✅ Process and fulfill orders, including delivery and customer support.
✅ Improve our website, services, and overall customer experience.
✅ Send updates, promotions, and exclusive deals (with your consent).
✅ Prevent fraud, enhance security, and comply with legal requirements.

3. How We Protect Your Information

We implement strict security measures to keep your personal data safe:

🔒 SSL Encryption – Protects your data during transactions.
🔒 Secure Payment Processing – All payments are handled by trusted third-party providers.
🔒 Restricted Access – Only authorized personnel can access customer data.

4. Sharing of Personal Information

We do not sell or trade your personal information. However, we may share it with:

📦 Trusted service providers (e.g., shipping carriers, payment processors) to fulfill your orders.
⚖️ Legal authorities when required by law or to prevent fraudulent activity.

5. Your Rights & Choices

You have the right to:

✔ Access, update, or delete your personal information.
✔ Opt-out of marketing emails at any time.
✔ Request details about how we use your data.

To make any requests, please contact us:

📧 [[email protected]]
📞 [(876) 616 9458]

6. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our website, you agree to the collection and use of your personal information as outlined above.

Need more details? Contact us anytime!