Our Promise.
Whether You are Shopping online or In Store
We don’t just sell products—we deliver comfort, reliability, and long-term solutions. Whether you need air conditioning, refrigeration equipment, spare parts, or expert servicing, Parkes is the name you can trust.
Competitive pricing
We make it easy to save money with our affordable, transparent, and fair pricing.
Secure shopping
Shop with confidence knowing your personal and payment information is always protected.
Quality products
We source from trusted brands to ensure durability and top performance for homes, businesses, and industrial use.
Fast delivery
we understand the importance of getting your orders quickly and efficiently. That’s why we offer fast and reliable delivery across Jamaica.
Quick Answers
FAQs
We sell a wide range of refrigeration and air conditioning products, including:
✅ Air Conditioning Units – Residential, commercial, and industrial AC systems
✅ Refrigeration Equipment – Fridges, freezers, and cold storage solutions
✅ Spare Parts & Components – Compressors, filters, refrigerants, thermostats, and more
✅ HVAC Accessories – Fans, motors, ducting, and control systems
✅ Tools & Maintenance Supplies – Leak detectors, gauges, and servicing kits
Placing an order with Parkes Refrigeration & Air Conditioning is easy! Follow these simple steps:
1️⃣ Browse Our Products – Visit our online shop and select the items you need.
2️⃣ Add to Cart – Click “Add to Cart” for each product you want to purchase.
3️⃣ Checkout – Go to your cart and review your order.
4️⃣ Enter Shipping Details – Provide your delivery address and contact information.
5️⃣ Make Payment – Choose your preferred payment method and complete the transaction.
6️⃣ Order Confirmation – You’ll receive a confirmation email with your order details.
7️⃣ Delivery or Pickup – Your items will be shipped to your location or available for pickup.
In Jamaica, we accept the following payment methods:
💳 Debit & Credit Cards – Visa, Mastercard, and other major cards
💰 Bank Transfers – Direct deposit to our local bank account
💵 Cash on Delivery (COD) – Available for select locations
🏦 In-Store Payments – Pay with cash or card at our physical location
We strive to deliver your orders quickly and efficiently. Here’s our shipping policy:
Delivery Options:
🚚 Standard Delivery – 2 to 5 business days within Jamaica
🚀 Express Delivery – Next-day delivery available in select areas
🏬 In-Store Pickup – Collect your order at our location at no extra cost
Shipping Rates:
💲 Rates vary based on location and package size. Shipping costs will be calculated at checkout.
Order Processing:
✔ Orders placed before [1:00pm] are processed the same day.
✔ Orders placed on weekends or holidays will be processed the next business day.
At Parkes Refrigeration & Air Conditioning, we value customer satisfaction and stand by the quality of our products. If you need to return or exchange an item, please review our policy below:
Returns & Exchanges
✅ Eligibility:
- Items must be returned within 7–14 days of purchase (specific timeframe may vary).
- Products must be unused, in original packaging, and with all accessories/manuals included.
- Proof of purchase (receipt or order confirmation) is required.
✅ Non-Returnable Items:
- Refrigerants and chemicals
- Electrical components (e.g., capacitors, relays, circuit boards)
- Custom or special-order items
- Items damaged due to misuse, improper installation, or neglect
✅ Exchange Policy:
- Defective or incorrect items may be exchanged for a replacement or store credit.
- Exchanges must be processed within the return period.
✅ Refunds:
- Approved refunds will be issued via original payment method or store credit.
- Processing time: 5–10 business days after item inspection.
How to Initiate a Return or Exchange:
1️⃣ Contact Us – Call or email our customer service team with your order details.
2️⃣ Approval – We will review your request and provide instructions.
3️⃣ Return the Item – Ship or drop off the product at our location.
4️⃣ Inspection & Resolution – Once inspected, we’ll process your refund or exchange.
📞 Need help? Contact us for any return-related questions!
📞 Contact us for any delivery inquiries or special requests.